This Privacy Policy explains how 747-2 live collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to keeping your data safe and handling it responsibly in line with applicable Philippine data protection laws. Please read this page carefully so you understand your rights and how we manage your information.
When you register an account on 747-2 live, we collect the personal details you submit during the sign-up process. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued identification document when you complete identity verification, which is required before your first withdrawal can be processed. Payment details suchas your GCash number or bank account details are collected only when you initiate a deposit or withdrawal transaction. All personal information you provide is stored securely and used solely for the purposes described in this Privacy Policy. We do not collect more information than is necessary to operate your account and comply with our legal obligations under Philippine law.
When you access the 747-2 live platform through your browser or mobile device, we automatically collect certain technical information to help us operate and improve the service. This includes your IP address, device type, operating system, browser version, and the pages or game sections you visit during each session. We also record login timestamps, session duration, and in-app navigation patterns to help us detect unusual activity and protect your account from unauthorised access. This data is processed in aggregate form for platform analytics and is not used to personally identify you beyond what is necessary for security and service improvement purposes. You cannot opt out of this automatic collection while using the platform, as it is essential to the safe and stable operation of the service.
747-2 live uses cookies and similar session technologies to maintain your login state, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are strictly necessary and cannot be disabled without affecting your ability to use the platform. We do not use third-party advertising cookies or share cookie data with external marketing networks. Session cookies are deleted automatically when you close your browser, while persistent cookies may remain for a set period to keep you logged in or remember your language and display preferences. You can manage cookie settings through your browser, but disabling essential cookies may prevent certain features from working as expected.
The personal information we collect is used to create and manage your player account, process deposits and withdrawals in Philippine pesos, verify your identity in line with our regulatory obligations, and provide customer support when you contact us. We also use your data to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies. If you have opted in to promotional communications, we may use your email address or mobile number to inform you about relevant offers available on the Promotion page. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third-party marketers under any circumstances.
747-2 live may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine government authorities, law enforcement agencies, or regulatory bodies when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with any third party for independent marketing or advertising purposes.
We apply industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form within our systems. Access to personal data is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. While we take every reasonable precaution, no online system can guarantee absolute security, and we encourage you to use a strong, unique password and enable any available account security features.
You have the right to request a copy of the personal data we hold about you at any time. To submit an access request, contact our support team at [email protected] with your registered email address and a description of the information you are requesting. We will respond within a reasonable timeframe in accordance with applicable Philippine data protection regulations. There is no fee for a standard access request, though we reserve the right to charge a reasonable administrative fee for excessive or repetitive requests.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details such as your contact number or address directly through your account settings once logged in. For corrections to identity documents or other verified information, please contact [email protected] and provide the relevant updated documentation. We will process correction requests promptly and confirm once the update has been applied to your account record.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis applies. Please note that we are required by Philippine law to retain certain records — including transaction histories and identity verification documents — for a minimum period after account closure. Requests for erasure that conflict with these legal retention obligations will be partially fulfilled, and we will clearly explain which data must be retained and for how long.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you no longer wish to receive promotional emails or SMS messages from 747-2 live, you can unsubscribe using the link included in any marketing communication or by contacting [email protected] directly. Opting out of marketing communications will not affect your ability to use the platform or receive essential account notifications. We will action all valid objection requests without undue delay.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. When your account is closed, we will delete or anonymise data that is no longer required, while retaining records that we are legally obligated to keep. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations. When material changes are made, the updated policy will be published on this page with a revised effective date, and registered players will be notified by email where appropriate. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you have questions about how long specific types of data are retained, please contact us at [email protected].
If you have any concerns about how your personal data is handled, our support team is ready to help. You can also visit our FAQ page for quick answers to common account and data questions.